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Frequently Asked Questions

How do I make a custom face mask?

It's easy! You can choose from a variety of pre-made designs, then personalize your face mask by adding text or more embellishments. You can also start from scratch by choosing the Design Your Own template and make your own custom face mask by adding background, text, and embellishments.

What materials are these masks made from?

The inner layer of the mask is 100% cotton. The outer layer is 100% polyester. The over-the-ear elastic loops are made of polyester and spandex.

Do these personalized face masks come with filters?

Our custom face masks have a filter pocket and it does come with a starter 2-pack of carbon filter inserts. Simply insert the filter into the pocket of the mask. They are made from meltdown fabric.

Are these custom face masks washable and reusable?

Yes! Machine wash, warm with like colors. Hang drying is recommended or tumble-dry low heat. Filter must be removed prior to washing.

Can the filter be washed?

No. You should not wash the filter. Replace as needed. (after 2-3 days for all-day use or after a 4-5 days of occasional use). These masks use standard PM2.5 filters.

Why do I need to wear a face mask?

You can do your part to slow the spread by wearing a face mask. Check out the recommendations and important information about cloth face coverings.

How do I wear a face mask?

Check out our tips on adjusting the face mask for a tighter fit.

Also, check out the CDC's recommendation on how to safely wear and take off a cloth face covering.

NEW! Custom Face Mask

Our custom face mask lets you put your best face forward while social distancing. This one-size-fits-most design is breathable, comfortable, and washable.

  • Measures 7.25"x5.10".
  • Over-the-ear, adjustable elastic loops
  • Features pocket to hold carbon filter (optional)
  • Includes a starter 2-pack of carbon filter inserts
  • Reusable and washable
These face masks should not be used:
  • in any surgical setting or where significant exposure to liquid bodily or other hazardous fluids may be expected;
  • in a clinical setting where the infection risk level through inhalation exposure is high; or
  • in the presence of high intensity heat source of flammable gas
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